Support
Etsy SEO AI Plugin (MakeBox.ai)
Contact Support
Email: sales@makebox.ai
Telegram: @Makeboxai
Please include your account email, plan (Starter/Pro), and a short description of the issue.
Quick Troubleshooting
- Reload the extension in
chrome://extensions after updates.
- Make sure you are signed in and your subscription is active.
- Refresh the Etsy page if buttons do not appear after SPA navigation.
- If AI generation fails, retry once and check your internet connection.
- If image generation is unavailable, confirm your plan includes Pro image features.
Common Issues
Buttons do not appear on Etsy
Open a supported Etsy page (listing editor or messages), then refresh the page.
Pricing page / sign-in sync
Sign in on the hosted page, wait a few seconds, then reopen the extension popup.
No subscription detected
Open the pricing page while signed in and wait for sync, then reopen the extension popup.
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